Privacy Policy

Last Updated: May 2025

1. Introduction

This Privacy Policy explains how CaptureHQ ("we," "our," or "us") collects, uses, and discloses your information when you use our browser extension and application. We are committed to protecting your privacy and personal information.

2. Information We Collect

2.1 Personal Information

  • Account information: email address, name, and password
  • Authentication credentials to identify you and manage your recordings
  • Payment information if you subscribe to premium features (processed by our payment processors)

2.2 Recording Content

  • Screen and browser tab recordings
  • Audio content for transcription
  • Generated transcripts and summaries

2.3 Technical Information

  • Browser type and version
  • Device information
  • IP address
  • Usage statistics and performance data
  • Preferences and settings

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain CaptureHQ's functionality
  • Authenticate you with our service
  • Process and store your recordings
  • Transcribe audio and generate summaries using AI technology
  • Store your preferences (format, resolution) and metadata about recordings
  • Save recorded files to your Downloads folder
  • Label recordings with tab titles and URLs
  • Inject recorder scripts for capturing in-page audio/video
  • Perform background processing for AI transcription and summarization
  • Schedule tasks like auto-uploading finished recordings
  • Improve our services and develop new features
  • Respond to your requests and provide customer support
  • Send service announcements and updates

4. Data Storage and Security

4.1 Data Storage

Your recordings may be stored:

  • Locally on your device
  • Temporarily in IndexedDB if you choose "Save later"
  • In your Downloads folder
  • In our secure cloud storage if you enable cloud syncing

4.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who help us deliver our services (e.g., cloud storage, AI processing)
  • Third parties with your consent
  • Legal authorities when required by law

6. AI Processing and Transcription

6.1 AI Processing

We use artificial intelligence to transcribe audio and generate summaries of your recordings. This process involves:

  • Sending audio data to our AI processing systems
  • Analyzing content to create accurate transcriptions
  • Generating concise summaries of recorded content

6.2 Data Used for AI Improvement

Unless you explicitly opt out, we may use anonymized portions of your recordings to improve our AI transcription and summarization technology. No personally identifiable information is used in this process.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting your data
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent

To exercise these rights, please contact us using the information provided below.

8. Browser Permissions

CaptureHQ requires several browser permissions to function properly. Here's how we use each permission:

  • Identity: To authenticate you with our service so only you can access your recordings
  • ActiveTab: To capture the currently visible tab's contents when you click "Record"
  • Storage: To store preferences and metadata about each recording
  • IndexedDB: To temporarily cache large recordings when you save for later
  • Downloads: To save recorded files directly to your Downloads folder
  • Tabs: To read tab titles and URLs for correctly labeling saved recordings
  • TabCapture: To record single tab audio/video in "tab only" mode
  • Scripting: To inject recorder scripts for capturing in-page audio/video streams
  • Offscreen: To perform AI transcription and summarization without extra windows
  • DesktopCapture: To capture full screen, windows or tabs when recording
  • Alarms: To schedule background tasks like auto-uploading recordings
  • Host: To process recordings for AI transcription and summarization

9. Children's Privacy

CaptureHQ is not intended for use by children under the age of 13. We do not knowingly collect information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure adequate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.

13. Consent to Processing

By using CaptureHQ, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our service.